Return & Refund Policy

Return request

Within 30 days after delivery

Start your return

Contact customer support for mailing instructions

Refund destination

Original payment method

Expected refund receipt

2–4 business days after approval and issuance

30-day returns.

You can request a return within 30 days after your item is delivered. Contact us before sending a return, with your order number, the item you wish to return and the reason for your request.

Starting a return

Our support team will provide the return instructions and the appropriate return destination. The customer-service address is not automatically the return destination. Sending a package without the correct instructions may delay its handling.

Item condition

Return the item in its original condition with its included components and any original packaging that is available. Pack it securely to help prevent damage in transit. Please tell us about any damage, missing parts or product fault when you first contact us.

Return shipping

For a change-of-mind return, the customer is responsible for the return postage. If the item arrived damaged, defective or incorrect, contact us so we can provide an appropriate resolution and return-shipping instructions without making you pay return postage for our error.

Refunds

Once your return is received and inspected, we will notify you whether your refund is approved. Approved refunds are issued to the original payment method and are expected to reach your account within 2–4 business days after the refund is approved and issued. Business days exclude weekends and U.S. public holidays. If the refund has not appeared after 4 business days, contact us with your order number and refund confirmation so we can help trace it.

Exchanges and cancellations

Contact us if you need a different item or wish to cancel an order. We will explain the available options. Cancellation or a delivery-address change may no longer be possible after dispatch.

Contact Ignacio Estrada at [email protected] or +16169155276.

Ignacio Estrada
4350 Fairview St Sw
Grandville, MI 49418